Safaricom blog posts, tips, tutorials, reviews of postpaid and prepaid services / products (data, calls, SMS). Articles on personal and business / enterprise solutions by Safaricom.
Want to know how to update Safaricom SIM registration details? Am going to show you what I did to get my Safaricom line details updated to stay compliant with the law. Down below I will also tell you what you need to do in order to ensure that all your details are up to date … Read more
Recently I came across a great data bundle offering from Safaricom when checking new offers under the *544# menu / USSD code. What is the bundle you ask? The Kenya Shillings 50 5GB bundle valid from midnight to morning (6 am). I had heard about it before but never took much interest in the offering. … Read more
Want to know how to check Safaricom airtime balance on both prepaid and postpaid plans? This post will show you how to do just that. Check Safaricom airtime balance by dialing *144# shortcode if you are using a Prepay line Go to your dialer and enter *144# just like you usually do with other numbers … Read more
What is Safaricom Okoa SMS? It’s a new service by Safaricom where you can borrow SMS bundles and pay later. The same way you can borrow airtime or data bundles via Safaricom Okoa Jahazi service is the same way this new service works – for SMS. It allows you, via the Okoa Jahazi menu, to … Read more
Want to learn how to get the Safaricom free 100MB YouTube bundle valid for 1 hour? Read on. I will show you some of the shortcodes you can use to quickly access the bundle and give you some tips to get more out of the bundle. How to get Safaricom free 100MB YouTube bundle Dial … Read more
Safaricom triple your airtime with Create my bundle Tunukiwa Kredo DaboDabo option is something I learned about today via a text message I received around eleven in the morning. It is a new option Safaricom has introduced in the *444*0# (Tunukiwa Kredo DaboDabo) menu. What most customers using the telco are accustomed to is usually … Read more
Want to learn more about Safaricom Education Bundle? In this post I am going to show you how you can get free 100MB Elimu Bundle for learning on Viusasa, Longhorn E-learning and Shupavu Web. With this bundle, you have 100 MB to use as you please on any of the three platforms I have mentioned. … Read more
Have you heard of Safaricom earn extra airtime? The service that is more like an affiliate program – except you get paid in airtime (which by the way you can turn into cash / money in M-PESA using the various convert airtime to M-PESA services online)? Well, right there on your Safaricom line, you can … Read more
Today, Tuesday 14th April, I received a text message from Safaricom about a special offer they are going to run this week – an Okoa Jahazi offer where customers can borrow airtime more than once and pay later. And customers don’t have to repay before they can borrow again. The offer is slated for: Wednesday … Read more
Have you heard about the Safaricom 70MB daily YouTube bundle you can use to watch Patanisho show? Well I am going to tell you more about it in this post. See, a few days ago I received a text message from Safaricom about a new data bundle they had introduced. A bundle totally different from … Read more
Want to learn more about Safaricom Join Postpay – the option Safaricom recently added to their *100# and *544# menus? Well, keep reading. You will learn how to change from your current Prepay tariff (Blaze or Uwezo for example) to a Post-Pay tariff – on the same line. What is it? It is a way … Read more
The Safaricom *100# menu has been changed a few times over the years. In this post I take a look at the options the telco added to the 100 menu in 2019. Here’s how the *100# menu on Safaricom looks like. Jitambulishe M-PESA/Reversal Sim Replacement Bonga My Account My Subscriptions Balance & Data Manager Products … Read more
Safaricom SIM replacement, what is the process like? What do Safaricom subscribers go through when they have to replace their lines? Is the process smooth? What is required of customers who want to replace their lines? Well, I just replaced my SIM card a few hours ago. In this post I am going to share … Read more
Want to learn more about Tunukiwa Kredo DaboDabo offers? To learn how to double your airtime? To learn about USSD codes to use if you want to purchase minutes on your Safaricom line that you can use to call other Safaricom subscribers and subscribers on other networks such as Equitel, Telkom Kenya and Airtel Kenya? … Read more
How do you stop autorenew for Safaricom data bundles with no expiry date? What happens when you don’t want your data bundle to be autorenewed daily – after making a purchase via the *100# / *544# > Data Bundle (NO EXPIRY DATE) menu? I will show you two methods you can use. Dial *544# to … Read more
I wrote a post about Safaricom calls & SMS airtime with no expiry date – a service introduced in 2019. In the post I showed readers how to buy airtime via the *544*2*Amount# USSD shortcode. One thing you will realize is that once you purchase airtime this way for your line / another phone number, you … Read more
Want to get the Safaricom 200MB YouTube bundle? I am going to show you the various ways to buy it using USSD shortcodes such as *544# and *100#. The bundle is a daily bundle, costs Kenya Shillings 20 and as the name goes made specifically to be used on one website – YouTube. On your … Read more
Do you want to know how to purchase Safaricom Tunukiwa internet bundles with Safaricom Bonga Points instead of M-PESA or airtime? Well, I am going to show you how in this post. A few things you should know first Not all Tunukiwa bundles can be purchased like this. For example, out of all the Tunukiwa … Read more
In 2019 Safaricom introduced data bundles with no expiry date to the Kenyan market. Unlike daily bundles, 7 day bundles, 30 day bundles, 90 day bundles, Flex, Platinum, Advantage and International bundles, buyers of the new bundles introduced in 2019 don’t have to worry about not being able to use their data – because of … Read more
In previous posts I have written about various Safaricom All in One Bundles and SMS bundles. This was before Safaricom introduced calls and SMS with no expiry date. Before, you could buy an SMS bundle or a Platinum / Advantage / All in One Bundle (which combine both data + SMS + voice) and use … Read more
One of the best performing articles on Niabusiness for years is an article I wrote about how to check Safaricom airtime balance (for postpaid and prepaid customers). The post, seems to do very well every month. It continues to serve users well – showing them various Safaricom USSD codes to query their account / airtime … Read more
I wrote an article awhile ago targeted at Safaricom subscribers who wanted to know how to use their data manager (activate / deactivate / check status / turn on or off for another number) to control how their airtime and data bundle is used. 2019 came and on Safaricom’s 19th birthday some changes were made. … Read more
In a post I wrote a few months ago, I showed Safaricom subscribers how they could use M-PESA HAKIKISHA to check for peoples names. In this article I am going to show you how to activate M-PESA Hakikisha if you have been barred from using it – something that might happen if you cancel M-PESA … Read more
One unfortunate thing that sometimes happens when sending money via Safaricom M-PESA is people finding out, after they have completed the transaction, that they have sent money to the wrong person – to the wrong Safaricom number; to someone they didn’t intend to send money to. And we have all heard horror stories of people … Read more
Have you ever wondered what the cheapest data bundle available to Safaricom customers is? Have you ever wondered how it compares to similar products from the likes of Telkom Kenya, Airtel Kenya and Equitel? This article is going to explore how Safaricom is trying to help Kenyans access the internet at some of the cheapest … Read more