Safaricom Join Postpay (Prepay to Post-Pay)

Want to learn more about Safaricom Join Postpay – the option Safaricom recently added to their *100# and *544# menus? Well, keep reading. You will learn how to change from your current Prepay tariff (Blaze or Uwezo for example) to a Post-Pay tariff – on the same line.Safaricom Join Postpay (Prepay to Post-Pay)

What is it? It is a way for Safaricom subscribers to use their lines and pay at the end of the month. The difference between Safaricom Post-Pay and your current Prepay setup is that you can just use your line the way you normally do – and then pay your bills at the end of the month – just the way you do with water or prepaid electricity (KPLC) bills.

After migrating to Postpay, you will still be able:

And an interesting thing, when switching for the first time, you can actually set a limit. If you are comfortable spending only Kenya Shillings 2500 per month, you can set your limit as 2500.

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I think the mobile service provider will warn you when you reach this limit – so the bill you get at the end of the month doesn’t shock you.

How do I join? To join Safaricom Postpay, dial either *544# or *100# to begin the process. You will be asked to set a limit (how much you want to spend per month – and to make a deposit of said amount) and your email address. More on this below.

How to access the Safaricom Join Postpay menu – and migrate

  • Dial *544#
  • Then select option 4: Join Postpay
  • Select option 1: Enter your preferred monthly limit
  • Enter Monthly Limit e.g. 1000
    ‘Your new limit is 1000. You will pay Ksh 1000 deposit.’
  • Please enter your email address: e.g. firstnamelastname@gmail.com
    You will then be showed how many (minutes, SMS & data) your limit will get you
  • Reply with 1 for Sh 1000 (5GB + 400 Mins + Unlimited SMS)
  • If you want to check the Terms and Conditions, go to:
    www.safaricom.co.ke/about/media-center/publications/terms-and-conditions
    Select proceed to complete migration.
  • Reply with 1: Proceed
    Or reply with 2: Decline / Proceed without a plan – maybe if you want to change the limit (from say 1000 to 2000 per month) or to stay on Prepay

OR

  • Dial *100# on your feature phone, smartphone, tablet, laptop or desktop computer (if using your SIM card in a modem or router)
  • Select option 9: Buy
  • Then select option 4: Join Postpay
  • Select option 1: Enter your preferred monthly limit
    Enter Monthly Limit e.g. 2500
    ‘Your new limit is 2500. You will pay Ksh 2500 deposit.’
  • Please enter your email address: e.g. firstnamelastname@gmail.com
    Select which plan you want, if shown more than one e.g.
    1: Sh 2000 (15GB + 1000 Mins + Unlimited SMS) plan or
    2: Sh 1000 (5GB + 400 Mins + Unlimited SMS) plan
    3: Proceed without a plan
  • Reply with 1 for the Shillings 2000 plan (15GB + 1000 Mins + Unlimited SMS)
  • To check the Terms and Conditions, go to: www.safaricom.co.ke/about/media-center/publications/terms-and-conditions
    Select proceed to complete migration.
  • Reply with 1: Proceed
    Or reply with 2: Decline – maybe if you want to change the limit or to stay on Prepay
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Other Safaricom Postpaid plans you can migrate to from Prepaid

  • KSh 500 – Limit can not be less than 1000 Shillings
  • KSh 1000 – 5GB + 400 Minutes + Unlimited SMS
  • KSh 2000 – 5GB + 1000 Minutes + Unlimited SMS
  • KSh 3000 – 25GB + 1500 Minutes + Unlimited SMS
  • KSh 5000 – Unlimited Data + 2500 Minutes + Unlimited SMS
  • KSh 10000 – Unlimited Data + Unlimited Minutes + Unlimited SMS

I didn’t see a plan for KSh 500, KSh 4000, KSh 6000, KSh 7000, KSh 8000 or KSh 9000.

How to pay your Safaricom Postpay bill at the end of the month

You can pay your Safaricom Postpay bill via M-PESA paybill number 200200.

FAQs on Safaricom Post-Pay: What you need to know

Safaricom also shares answers to some questions you may have about the Postpay option on the *544# / *100# menus.

Here is a list of the questions and answers under *544# -> #4: Join Postpay -> #2: FAQs

  1. What is Post-Pay? A payment plan that gives customers the convenience to spend on Safaricom network and pay end month.
  2. What is monthly limit? It is the preferred monthly amount that Post-pay customers have set for spend.
  3. What can I do with my limit? You can Call, Browse, Text and purchase a bundle.
  4. Who is eligible? Individual prepay customers. Blazers can opt out by dialing*555# before joining post-pay.
  5. How do I pay for my monthly bills? 1. M-PESA through Safaricom Post-pay Pay Bill 200200 or 2. Bonga points via Paybill 200200 or 3. Safaricom retail shops.
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Once you make the switch, and want to check your airtime / account balance, the tips in this article should come in handy.

And to reach customer care, you can always dial 100 on prepaid lines or 200 on postpaid lines. Or reach out to the telco on platforms such as Twitter – via their @Safaricom_Care handle.

Would I recommend making a switch from Safaricom prepaid to postpaid tariff?

To read my other articles on Safaricom products and services, go to this category.

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