How to buy Safaricom Platinum bundles + check balance

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In this post I am going to show you how to buy Safaricom Platinum bundles on your line. Platinum bundles combine SMS, data and minutes.

They are almost similar to the bundles Safaricom sells under the *544# > All in One Bundles menu.

So, what do you get exactly with Platinum plans / bundles?

  • each Platinum plan comes with unlimited SMS. There won’t be need for Safaricom SMS Bundles (sold via *188#) once you purchase a Platinum bundle.
  • each Platinum bundle comes with 6 GB WhatsApp data. This is on top of the data you get (4 GB, 12 GB, 20 GB, 35 GB & 40 GB) depending on the plan you pay for.
  • some bundles only have minutes you can use within Safaricom network. Some plans have local minutes – minutes you can use to call other networks. Other plans even include international minutes – minutes you can use to call USA, Canada, India and China.
  • you get to spend between Kenya Shillings 1000 and 10000. The cheapest bundle goes for 1000 Shillings while the most expensive bundle on the list goes for 10000 Shillings. The other bundles on the list go for KSh 2000, 3000 and 5000 Shillings.
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How to access the Safaricom Platinum Bundles menu

There are three ways I am going to share with you in this post; three ways you can use to access the Platinum Bundles menu.

You can use the USSD short codes *544#, *100# or *456#.

They all lead to the same menu.

To use the *544# code:

  • Dial *544#
  • Select option 3: Normal Data Bundle WITH EXPIRY
  • Select option 6: Platinum

To use the *100# code:

  • Dial *100#
  • Select option 7: Buy
  • Select option 3: Normal Data Bundle WITH EXPIRY
  • Select option 6: Platinum plans

To use the *456# code:

  • Dial *456#
  • Select option 1: Buy
  • Select option 3: Data Bundles
  • Select option 6: Platinum

How the Platinum bundles menu looks like

Here’s a list of the items on the menu:

All bundles come with unlimited SMS + 6GB WhatsApp

  1. Ksh 1,000 (4GB, 200 Mins)
  2. Ksh 2,000 (12GB, 400 Mins)
  3. Ksh 3,000 (20GB, 600 Mins)
  4. Ksh 5,000 (35GB, 1000 local Mins,40 Intl. Mins)
  5. Ksh 10,000 (40GB, 1500 local Mins, 100 Intl. Mins)
  6. Check Platinum Bundle Balance
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How to purchase Safaricom Platinum bundles (*544#, *100# & *456#)

Let’s say you want to purchase the KSh 1000 4 GB + 200 Minutes Platinum bundle, what do you do? Check your balance and make sure you have enough airtime.

  • Then dial *544#
  • Select option 3: Normal Data Bundle WITH EXPIRY
  • Select option 6: Platinum
  • Reply with 1 for the Ksh 1,000(4GB,200Mins) bundle
  • Reply with 1 to pay with Airtime or 2 to pay via M-PESA
  • ‘Please confirm purchase of Platinum ksh 1000 (4GB,200Mins,Unlimited SMS,6GB Whatsapp) valid for 30 days’
  • Reply with 1 (Accept) to finalize the transaction or 2 to Cancel
    Wait for a confirmation SMS from Safaricom

How about purchasing a bundle using the *100# USSD shortcode? You can purchase the Kenya Shillings 5000 (35 GB, 1000 local minutes, 40 international minutes) bundles using the steps below.

  • Dial *100#
  • Reply with 7: Buy
  • Select option 3: Normal Data Bundle WITH EXPIRY
  • Select option 6: Platinum plans
  • Enter 98 to go to the next page on the menu
  • Reply with 4 to purchase the Ksh 5,000(35GB,1000 local Mins,40 Intl. Mins) bundle
  • Reply with 1 to pay with airtime or 2 to pay using money in your Safaricom M-PESA account
  • ‘Please confirm purchase of Ksh5,000(35GB,1000 local Mins,40 Intl. Mins,Unlimited SMS,WhatsApp) valid for 30 days’
  • Reply with 1 to Accept (complete the purchase) or 2 to Cancel
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How to check Platinum Bundle balance on your Safaricom line (*544#)

  • Dial *544*44#
  • Learn more here.

OR

  • Dial *544#
  • Reply with 4: Check Balance
  • Wait for SMS with bundle balance details

OR

  • Dial *544#
  • Select option 3: Normal Data Bundle WITH EXPIRY
  • Select option 6: Platinum
  • Enter 98 to view more items on the menu
  • Reply with Check Platinum Bundle Balance
    Wait for Safaricom to send you an SMS with your Platinum bundle balance details
    If your bundle is depleted (or if you don’t have an active Platinum bundle), you’ll receive this SMS: ‘Dear Customer, Your current balance is 0.’

Have something you’d like to share – your experience using various bundles listed above for example? Let me know in the comments section below.

To read my other articles, check the Safaricom category.

To read my recent articles, go to Niabusines.com.

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