Want to learn how to buy Safaricom Flex bundles / units? I am going to show you how to use the *456# and *100# USSD shortcodes to make a purchase for your own line or another Safaricom line.

But first, what is Flex? These are 30 day, 7 day or daily bundles you can buy on your Safaricom line with your airtime or money in your Safaricom M-PESA account.

Each bundle is essentially different amount of units put together to make a Flex bundle. 1 Flex unit is equal to 3 MB of data, 3 SMS or 20 seconds of talk-time.

You can use your Flex units towards:

• making calls locally
• sending SMS locally
• accessing the internet

How the Flex bundles menu looks like on my Safaricom line

To know some of the things you can do, just go to the Flex Bundles menu using the following Safaricom USSD shortcodes (*456# and *100#).

• Dial *456#
• Select option 1: Buy
• Select option 2: Flex

OR

• Dial *100#
• Select option 0: Flex

Here’s the list of items on the Flex menu

1. Sh 999: 1100 Flex for 30 days
2. Sh 1499: 1700 Flex for 30 days
3. Sh 2499: 3500 Flex for 30 days
4. Daily Flex Bundles
5. 7 day Flex Bundles
6. 30 day Flex Bundles
7. Stop Autorenewal
8. Buy for other Number
9. Check Flex Balance
10. FAQs

If your airtime balance is insufficient, make sure to top up before attempting to buy a Flex bundle.

List of daily Flex bundles + How to buy

• Sh 99: 115 Flex daily
• Sh 50: 50 Flex daily

How to buy daily Flex bundles on Safaricom

• Dial *456#
• Select option 1: Buy
• Select option 2: Flex
• Select option 4: Daily Flex Bundles
• Reply with 2 to buy the Sh 50: 50 Flex daily for example
• When you see this ‘Get 50 Daily Flex @sh50′ reply with 1 to Buy Once OR 2 to enable Auto-Renew
• Next, choose whether to pay with either: 1: Airtime or 2: M-PESA
  ‘Please Confirm purchase of 50 Daily Flex @sh50’
• Reply with 1 to Accept or 2 to Decline

List of 7 day Flex bundles + How to buy

• Sh 599: 700 Flex for 7 days

How to buy 7 day Flex bundles on Safaricom

• Dial *456#
• Select option 1: Buy
• Select option 2: Flex
• Enter 98 to view more items on the menu
• Select option 5: 7 day Flex Bundles
• Reply with 1 to buy the Sh 599: 700 Flex for 7 days
  ‘Get 700 Weekly Flex @sh 599’
• Reply with 1: Buy Once or 2: Auto-Renew
• Then pay with either: 1 (Airtime) or 2 (M-PESA)
  ‘Please Confirm purchase of 700 Flex @Sh599 valid for 7 days’
• Reply with 1 (to Accept) or 2 (to Decline)

List of 30 day Flex bundles + How to buy

• Sh 4999: 7500 Flex for 30 days
• Sh 2499: 3500 Flex for 30 days
• Sh 1999: 2700 Flex for 30 days
• Sh 1499: 1700 Flex for 30 days
• Sh 999: 1100 Flex for 30 days

How to buy 30 day Flex bundles on Safaricom

• Dial *456#
• Select option 1: Buy
• Select option 2: Flex
• Enter 98 to view more items on the menu
• Select option 6: 30 day Flex Bundles
• Reply with 1 to buy the Sh 4999: 7,500 Flex for 30 days for example
  ‘Get 7,500 Monthly Flex @sh4999’
• Reply with 1 to Buy Once or 2 to activate Auto-Renew
• Reply with 1 or 2 to pay with either – 1: Airtime or 2: M-PESA
  ‘Please Confirm purchase of 7,500 Flex @sh4999 valid for 30 days’
• Press 1 to Accept or 2 to Decline
  Wait for a confirmation SMS from Safaricom.

How to check Flex balance

• Dial *456#
• Select option 1: Buy
• Select option 2: Flex
• Enter 98 to go to the next page on the menu
• Select option 9: Check Flex Balance
  You’ll receive an SMS with your balance.

How to buy Flex units for other number

• Dial *456#
• Select option 1: Buy
• Select option 2: Flex
• Enter 98 to view more items on the menu
• Select option 8: Buy for other Number
• Enter the other number you want to buy Flex bundles / units for e.g. 0704123456
  Then pick a bundle you want to buy them from the list you’re shown next. At the time of writing this post the list looks like this:
  Flex Bundles:
  1: Sh 50: 50 Flex daily
  2: Sh 99: 115 Flex daily
  3: Sh 599: 700 Flex for 7 days
  4: Sh 999: 1,100 Flex for 30 days
  Enter 98 to view even more items you can buy for the other number
  5: Sh 1499: 1,700 Flex for 30 days
  6: Sh 1999: 2,700 Flex for 30 days
  7: Sh 2499: 3,500 Flex for 30 days
  8: Sh 4999: 7,500 Flex for 30 days

I wrote an article about this: How to Buy Flex Bundles for Other Number From your Safaricom Line. Click the link to read it.

Flex frequently asked questions

If you want to learn more about Flex bundles / units

• Dial *456#
• Select option 1: Buy
• Select option 2: Flex
• Enter 98 to view items on the next page
• Select option 10: FAQs

Here’s a list of the things you will find on the menu:

1. Introduction (This is a Safaricom product that allows customers to use their airtime to purchase Flex bundles which can then be used for data, local voice and local SMS.)
2. Billing (Once you buy Flex units, you can use Flex for local Voice, data and local SMS. 1 Flex unit= 3MB/3SMS or 20 Seconds)
3. Activation (Customers will be able to buy Flex bundles via USSD *100# & *200#)
4. Deactivation (To unsubscribe from Flex dial *100# and *200#, Select Flex then select unsubscribe.)
5. Usage (If you have an active data/SMS bundle, free minutes or bonus airtime, this will be used before the Flex units. Skiza, Premium Services, International Calls and Roaming will be billed from your airtime)
6. Balance Check (To check your Flex balance, dial *100# and *200#, Select ‘Flex’ then select ‘Check Balance’)
7. More information (Go to www.safaricom.co.ke)

Want to share your experience using Flex bundles? Post your comment below.

To read my other articles, go to the Safaricom category.

To read my recent articles, go to Niabusiness.com.